FAQ’s

Have a question about our company? Check out some of our answers below!

As everything we do is customized to each client, pricing will vary dependent upon everything from location to color to item design. We pride ourselves in working closely with our clients from the beginning to be sure that we understand their vision. We also take care in understanding client budgets and offer suggestions based on that important aspect. Please be open to sharing your balloon budget and your interests, and we will work diligently with you to make it happen!

We purchase high quality, decorating-grade balloons from trusted balloon distributors throughout the United States.
At this time, we do not inflate balloons that are not provided by us as we cannot guarantee their quality. This includes both foil and latex balloons.
No, we do not offer this service. We recommend that you contact a local gas distributor in your area for more information.
Yes, we would be happy to meet with you! We conduct our on-site or other location meetings between 9-4 Monday through Friday. We are happy to speak with you via phone should you be unavailable during this timeframe. Saturdays and Sundays are reserved for scheduled client events and family time.
All events are on a first come, first served basis. We encourage all clients to reach out to us as soon as you set your event date so that we can try to accommodate you, even if it is months in advance. The best place to get started is to go to our “Contact Us” area, where we will ask you basic information to see if we are a good fit for you.
Since we do not have a brick-and-mortar location, we offer delivery only.
While we are headquartered in Murfreesboro/Middle Tennessee, we can travel beyond this area, even accommodating clients in other states! If we can’t serve you, we are happy to connect you to other professional who will.
Yes, we are. We can provide our clients with a COI upon request.
The heat, cold, wind, rain, and all other outdoor elements can affect the longevity of balloon decor, especially when latex balloons are used. We cannot guarantee any specific length of time that balloons will be sustained in outdoor environments.
As long as they are in a temperature-controlled environment and are not subject to high-traffic contact, some of our air-filled balloon work has been known to last for over a month!
As a member of PEBA USA (Pro Environment Balloon Alliance USA), we have pledged to NOT be a participant in any sort of release of balloons into the atmosphere. In addition, Tennessee Code Annotated 68-101-108 includes limitations and penalties on such activities.
In an effort to serve our communities, we offer a discount to churches, schools, and nonprofits so long as the entity can provide a completed and valid tax exemption form. We also on occasion offer other discount opportunities for our clients. Please check our social media for these announcements.
We stick to what we know best. If you need to be connected to a company who provides services beyond ours, we will be happy to refer you to our many partners within the industry who will serve you well and with whom we have worked with side-by-side for many years.